📦 Shipping Policy – ​​Anakaya

Last updated: July 12, 2025

At Anakaya , we do everything we can to provide you with a fast, secure and seamless delivery experience.

🌍 Delivery areas

We deliver to the following areas:

• 🇫🇷 Metropolitan France
• 🇷🇪 DOM-TOM (Reunion, Martinique, Guadeloupe, Guyana...)
• 🌎 Worldwide

🚚 Processing & Shipping Times

• Order processing: 24 to 48 hours (working days)
• Average shipping time: 4 working days
• Estimated delivery:
  • Metropolitan France: 7 to 12 working days
  • DOM-TOM: 10 to 15 working days
  • International: 10 to 20 working days

✨ Delivery times may vary depending on destination, peak periods, or customs.

💸 Delivery costs

• Metropolitan France: Free.
• DOM-TOM & International: calculated at the payment stage.

📦 Order tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to track your package.

📬 Incorrect or undeliverable address

Please double check your delivery information. If the address is incorrect, the customer will be responsible for reshipping costs .

🔁 Returns and refunds

Returns are accepted within 14 days of receipt . Products must be unused and in their original packaging.
Return costs are the responsibility of the customer.

See our Return Policy for more information.

📩 Contact us

For any questions regarding shipping or your order:

Email: contact@anakaya.fr